What People Are Saying
I just wanted to take a moment to thank you for the outstanding customer service that I get from you each & EVERY time that I ever reach out for some assistance, I love how easy it is to navigate your website for orders, looking up the history, carts, my own folders, etc. I have a hundred things going on at any time but you make it so easy to take care of this small task of my many duties here. I am beyond happy with the relationship I have with you & Office City & look forward to continuing working with you in this new year that is now upon us.
We love our little “gift samples” & you are just a joy to work with Diana!
-Sandi Renee Walker
When calling Office City Express for assistance with an old Steelcase desk that needed repair, Troy Soltesz responded quickly and was out the next day. He fixed the broken drawers to as good as new condition. Troy's skilled knowledge and professionalism are remarkable! Thank you Troy and Office City Express for the kind and reliable service!
-Jayne Bender
We greatly value the partnership we receive from Office City Express. Everyone from our account manager to our delivery driver treats us like we’re their best customer, no matter how many orders we place. The personal service and attention to the littlest details make us feel special and their customer service is second-to-none. We always recommend Office City and couldn’t imagine partnering with anyone else.
Afton Holfinger, Director, Human Resources & Assistant Controller
Bartha
Whenever I have a question about a product that my company is looking for I love the fact that I can call you and receive good quality personal service. It’s good to know that whatever my concerns are you put it on the top of your list to take care of. When we needed to order a large quantity of 2019 planners for our company you gave us a good deal. Better than any other company would have given us and we are very pleased with our 2019 planners.
You are very thoughtful and you are always checking up on me/DFYF to see if there is anything we need. You don’t get that kind of service everywhere. The service and the prices at Office City Express are excellent. There are other top supply companies that keep calling and trying to get me to use their services and every time they call I tell them we use Office City Express we love the service and the prices.
-Toni
My personal experience with Diana Goggins and the entire staff at Office City Express has been fabulous. Fantastic customer service from each staff member I have the privilege of speaking with to either placing an order, returning or exchanging an item, or just a simple question. Thank you so much for all that you do!
-Donna Kelly
Our office Pritchard Insurance Inc. has been using Office City Express for all of our office supply needs for the past 15 plus years. There are many things our staff likes about Office City Express; I will name a few.
Ease of use; we call our rep and open our catalog and order what we need. Another thing that makes reordering easy is that things we order frequently are stored and we can reorder quickly with no stress.
Knowledgeable Sales Representatives; we love our sales rep. Michelle, she is like family! From printers to office chairs, she has never steered us wrong. I will never forget the time I needed a new stapler, and she was on the phone with me for way too long going over, yes, colors, till I found the right one!
Speedy Delivery; we call our order in the morning and get in the next morning! The delivery man comes in his van, brings in our supplies, and asks if he can put our copy paper back in the copy room. This is a big help to us office girls who would end up doing it otherwise! We love that!
In summary, I would recommend Office City Express to any business, small or large, who is in need of great sales, service, and quality office supplies!
--The Staff At Pritchards
We are a new customer of Office City Express. As the person responsible for ordering office supplies for the company, I am very pleased with the service and products that Office City Express provides. Tony followed up after his initial call to us and provided a quote for some of the items that we use on a regular basis. He was persistent without being pushy. Office City Express' proces are very competitive. Tony is very friendly and helpful. And, the website is very user friendly. Thank You!
Tara Perfect, Administrative Assistant
Brooks Supported Living, Inc.
Absolutely awesome team to work with. Supplies are delivered timely, returns are easy, and our rep, Samantha, sends our office "goody" boxes just to say, "thank you"...
Pattie Douglas
Advocate Radiology Billing
You guys are the best!! I get calls all the time from people wanting to price match/beat, and I don't even consider it. I love the 'family' feel from you company. :)
Sammi Well
Columbus Aesthetic & Plastic Surgery
I'm writing to let you know how happy I am with the great customer service and quality products I've received from Office City. The contract pricing you've offered on name brand items like the Avery binders is just one reason I buy from Office City. Every delivery has been carefully packaged and on time. But, the fact that Office City has Tony for an account manager is the main reason I'm a customer. He has gone out of his way to help me find items that I've needed at competitive pricing so many times, that I know this "thank you" is long overdue. When it comes down to it, office supplies are office supplies; there are many companies out there that sell them. Your willingness to help me research and compare items is what sets you apart from your competition. When I was looking for office chairs, you helped me find exactly what I needed at a price I could afford. I know that I can always count on you and Office City to help me do my job, and I just wanted to let you know how much I appreciate it.
Gina Sheppard
City Of Gahanna, Dept. of Public Service
Our Account Manager, Tony Long, is great to work with and always extremely helpful when it comes to pricing, finding us the right products, and always "looking out" for us when it comes to supplies, no matter how difficult the request can be sometimes. The drivers are very courteous when making the deliveries.
I hope that ViaQuest and Office City Express will continue to do business for a very, very long time.
Cathy Murry
ViaQuest Inc.
